Week #5: Networking & Customer Support
February 3 - 9
This week plan out how you're going to expand your Names List. Learn more ways to Network! You'll also think about your Customer Support. Create a plan for supporting those customers so they become lifelong customers and some business partners.
NOTE: NO CALL THIS WEEK!
Catch up on any previous week's calls you missed.
Keep Inviting to Wednesday's Class!
We are down to only 2 weeks left. Be sure to submit your points for any weeks you're missing.
Here are the standings as of 2/3/25 at 9:00am MT
Julie Taylor - 814
Lois Schwartz - 747
Jonna Morales-Thompson - 571
Jamie Serafin - 471
Shelle Clouse - 392
Niki Storms - 388
Kaitlyn Moore - 319
Tahnee Williams - 264
Andrea Sieger - 257
Melissa DeLange - 238
Shannon Palmer - 235
Lacy Long - 231
Sophie Whiting - 222
Kathy Skinner - 208
Kerri Berry - 134
Brandi Jex - 123
Pamela Malik - 118
Lucy Bray - 104
Kendra Bodine - 98
Shannon Bowles - 94
Josie Timothy - 73
Natasha Albright - 68
Mirth Sitton de Houtman - 59
Heather Thompson - 46
Brittany Seaman - 43
Whitney Browning - 26
Complete Weekly Activities
Week 5 Challenge Assignments
Complete for 25 points
Networking: Watch Dani's presentation on "The Missing Pipe". (5pts)
Download this Networking Worksheet. Fill it out and decide on your Top 5 ways you're going to Network. Share them in the WhatsApp group. (10pts)
Customer Support: It's important that we don't forget about our customers once they enroll. That's just the beginning! You want to keep moving them through the "pipeline" of joining the Rewards program and introducing them to the business. Write/Create your Customer Support Plan. Share this plan in the WhatsApp Group. (10pts)
Week 5 Extra Credit
Complete for 25 bonus points
Listen to "Strategies for Growing Your Network and Mastering Your Names List" with Kalli Wilson (5pts)
Listen to "How Can I Care for my Customers Authentically?" with Emily Ridout (5pts)
Listen to "How to Create a Lifelong Customer and Increase Your Retention" with Lil Shepherd (5pts)
Share your take aways from any of the extra credit audios in the WhatsApp Group (10pts)
Week 5: February 3-9
FAQs
What if I have less than 5 connections, do I still get points?
In order to earn connection points, you need to have a minimum of 5 connections per week. If only 3 people showed up to your class, don't worry, schedule 2 one-on-ones or send 2 funnels. If you have MORE than 5, you can earn 1 point per connection.
Does reactivating an inactive member count as an enrollment?
No. In order to keep things simple, only new enrollments will count.
Do I get extra points for contacting or following up with more than two people per day?
No. You get a maximum of two points per activity per day. This is to encourage you to actively build your business every day. However, don't hold back...the more people you contact per day, the faster your business will grow!
What is considered a Personal Enrollment in the Challenge?
An enrollment is a personal enrollment when you are the Enrolling Sponsor. doTERRA allows you to give Enrollership away to someone in your downline. However, for the purposes of this challenge, you must remain the enroller for the duration of the challenge to count the points. Also, for an enrollment to count for points, it must be 100+PV.
Do I earn points if my enrollment is under 100pv?
No, you will not earn enrollment points for under 100pv enrollments. We want you to work on getting your enrollment volume increased to qualify for other doTERRA rewards and incentives. However, get this new enrollment on LRP to earn those points.
When does the week start and end?
As cool as we think the Success Challenge is, we cannot change when the week actually begins and ends. :) We encourage you to keep track of your points earned from Monday to Sunday. Points need to be submitted by Sunday night at 10pm MT.
What is considered a contact?
A contact is someone new who is not already on your names list. This could be someone you are wanting to build a friendship with or someone you're already friends with but want to start having doTERRA conversations with. These could be people you meet at the store, on social media, at a networking group, a referral from a friend, etc.
Do you have any book suggestions for Personal Development?
Yes! We have a whole list of suggestions for you based on rank and topics. Find this resource here: https://drive.google.com/file/d/1JBDPtm0kSCaAx14BlDCXFZDUX4uo56a8/view?usp=drive_link
What is Onboarding?
Onboarding is helping a new enrollment understand their doTERRA membership benefits. Onboarding may look different for each person. You may schedule a wellness consult, help them set up their LRP, have them join or participate in your continuing education classes, you could have an email/text drip with information, etc. You get points for EACH new enrollment you onboard. If the enrollment was a mont or two ago, but you haven't onboarded them yet, do it now to get your points. If you've done the onboarding previously but they're just now getting back with you or attending your continuing ed classes, you will not receive points.
Can I Still Submit My Points Later than Sunday?
Yes! Please submit your points at any time. Submitting by Sunday each week will give you 5 points, but submissions can still be sent after Sunday.